1Q:What is the procurement process?
1A:Inquiry - Product introduction - Sending drawings - Confirming parameters and quantity - Quotation - Negotiating price, transportation, trade terms, packaging, payment methods, etc. - Paying deposit - Production - Paying balance - Shipping and receiving goods - After-sales service
2Q:Do you support customized sizes or special shapes?
2A:Yes! We provide non-standard customization services, including special inner diameter, taper, eccentric design, etc. You just need to provide the drawings.
3Q:What is the Minimum Order Quantity (MOQ)?
3A:The minimum order quantity is 100 pieces. We support small-batch trial orders and provide free samples (excluding freight) to meet customers' testing needs.
4Q:How long is the delivery time?
4A:In-stock products: Shipped within 3 working days. Customized products: 7 - 15 days (depending on complexity). Urgent orders can be processed expeditedly, please contact customer service for confirmation.
5Q:How to judge whether the electrode cap needs to be replaced?
5A:It is recommended to replace the electrode cap when the following situations occur: Degradation of welding quality (increased spatter, weak weld spots) Severe wear or deformation of the electrode cap end face Abnormal increase in resistance value
6Q:How long is the service life of the electrode cap?
6A:The service life depends on the usage conditions (current, pressure, material, etc.), and is usually 5,000 - 50,000 welding times. For example: Chromium-zirconium copper electrode cap: About 30,000 times (for conventional steel welding) Alumina copper electrode cap: About 50,000 times (for galvanized sheet welding) It is recommended to check the wear condition regularly to optimize the replacement cycle.
7Q:What trade terms do you support?
7A:EXW, FOB, CIF, CFR, DDP, DDU
8Q:What are the payment methods?
8A:T/T, D/P, PayPal, Western Union, Small-amount payment.
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